Return Policy

Return to Index Questions?

At indiana9 I want you to be fully satisfied with any fossil that you purchase from me.  That is why I try and provide plenty of good, clear photographs so that you can make an informed decision before you purchase any of my fossils.  If you are in doubt, please ask for better photographs.

If you receive a fossil from me and it is not what you expected to receive, return it within 7 days in it's original condition and in it's original shipping container for a full refund of the purchase price of the fossil minus the shipping cost.  Return shipping is at the buyers expense.  All returned items MUST be FULLY INSURED for the return trip.    Please notify me prior to initiating a return.

I am not a "Fossil Approval Service".  So I will not accept returns of multiple items.  I have had problems in the past with crafters and small time fossil "dealers" who have ordered multiple items, then after picking out what they want they return what they don't like or what they weren't able to sell.  So again.. I will NOT accept returns of multiple items that I feel were purchased with that intent.

Feel free to contact me if you have any questions prior to making a purchase.   merv@indiana9fossils.com; sales@indiana9fossils.com